Business Owners Survey - Pennsylvania Downtown Center

What primary NAICS Code do you use in completing the Census Bureau's Economic Census Form?

How long has this business been in operation?

How long has the business been at this address?

Which of the following applies to this business?

In this building, how many square feet of your business operation are devoted to SALES?

How many square feet are devoted to PRODUCTION?

How many square feet are devoted to OFFICE?

How many square feet are devoted to STORAGE?

Do you have hours of operation during the day, Monday through Friday?

No Yes

Do you have hours of operation during the evening, Monday through Friday?

No Yes

Do you have hours of operation during weekends?

No Yes

How many customers/clients come into this business during an average week?

How many sales transactions do you make in an average week?

What is your busiest day of the week in terms of sales volume?

On your busiest day, what are your two busiest times of the day in terms of sales volume?

What are your three busiest months of the year, in terms of sales volume?

Do you know the top five zip codes from which you make the most of your sales?

No Yes

If yes, what are they? NOTE: Please list the zip code along with the percent of sales.

How do you know these are the top five zip codes?

What was the gross sales volume of this store for the last completed fiscal year?

$1.00 - $10,000 $10,001 - $ 50,000 $50,001 - $100,000 $100,001 - $200,000 $200,001 - $500,000 $500,001 - $1,000,000 $1,000,001 - $2,000,000 over $2,000,000

Compared to the previous fiscal year, the amount you checked above can best be described as...

What products or services that you sell best differentiate you from your competition?

Who is your toughest competition?

What is the main competitive edge that you have over your competitors?

What three downtown businesses best complement your business?

When do you typically plan to run major sales and/or specials?

In an average year, how much do you spend on advertising?

If you advertise on radio, please which stations.

If you advertise on television, please list which stations.

If you advertise in print, please list which publications.

Do you use computers in the operation of your business?

No Yes

What specific functions do you use the computer for?

If your business has a website, please list the web address.

If you have a website, how often do you update it?

If you have a website, do you update it internally?

Yes, I (or a member of my staff) update the website. No, we contract out the website maintenance.

Does your business offer online purchasing of your goods or services over the internet?

No Yes

Does your business provide customer service over the internet?

No Yes

Does your business pruchase goods and services over the internet?

No Yes

How many full time employees do you employ?

How many part time employees do you employ?

What employee benefits do you offer?

Basic Health Care Dental Vision A Retirement Plan (of any type) Life Insurance Relevant Educational Reimbursements Paid Time Off for Relevant Educational Courses Other

Where do your customers typically park?

How many spaces are available for customers?

Where do your employees typically park?

How many spaces are available for employees?

What community events have best increased your foot traffic?

What community events have best increased your sales volume?

What three products or services would you most like to see available downtown?

What three businesses would you most like to see move into downtown?

Would a business similar to yours....

Are you planning to expand your business physically?

No Yes

If yes, when?

Are you planning to expand the line of goods or services you provide?

No Yes

If yes, when?

Are you planning to downsize?

No Yes

If yes, when?

In which of the following areas could you use technical assistance?

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